Retail

Your business consists of developing, purchasing, storing or selling products that must be beyond reproach. The tiniest discrepancy could be disastrous.

Food distribution is a sector which requires specific facilities and procedures, which are usually governed by the law and checked by the administration and by public agencies. Euro Consultants can provide you with specialists whose mission is to help you develop your products. Technical assistance, advice, audit... all our skills are at your disposal.

What do you need ?

• Advice on benchmarking: knowledge of the market and of your sector.
• Nutrition advice: the nutritional profile of a product and the gastronomic demands of the sector.
• Advice on European legislation relevant to your sector.
• Advice on organoleptic profiles: the technical properties (physico-chemical, bacteriological, preservation-related, etc.) of the product

Euro Consultants offers various types of training to improve the quality of your teams.

• We can train your personnel in:
  • legal knowledge
  • knowledge of the market
  • product quality assessment
  • specifications management
  • own-brand product labelling
  • using software
• Continuous training of your personnel to keep up to date with legal requirements and to stay on top of the latest news, consumer expectations, etc.
• Short-term operational assistance, whatever the sector (FMCG, self-service products, fresh prepared foods, etc.), to make up for excess workload, long-term employee absence, etc.

It’s a long road from product design to the customer’s shopping basket.
We can be at your side every step of the way.

Many of your suppliers are certified through one quality system or another (BRC, IFS, ISO 22000, validation through self-regulation system, etc.). But what about the others ?

Using legal frames of reference or your own criteria, we can perform specific audits on your non-certified suppliers. Afterwards, you will receive a clear report that will help you assess the strengths and weaknesses of your suppliers, together with an action plan that you can send to your suppliers as a request that they take corrective measures.

• Supplier audits: assessment of how well your supplier meets your expectations.
• Sampling of supplier products for analysis: organoleptic and nutritional evaluation, producer certification, checking that products correspond to the company charter, etc.
• Advice on choosing supplier selection criteria.
• Setting up a supplier conformity process.

A complaint ? Food poisoning ? A crisis ? Euro Consultants will take care of the problem.

• Complaints management: reception of complaints, seriousness assessment, management of serious complaints with medical follow-up or recall, follow-up with suppliers, response to consumers.
• Crisis management.

Euro Consultants can offer valuable assistance in setting up a reliable management system and in getting it certified, in order to enjoy the many advantages of certification.

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